Spin Palace Information
Spin Palace was opened in 2001 an since then has built up a loyal following and avid clientele. Spin Palace is set in a sort of funky medieval world complete with their own theme tune. The entry into Spin Palace includes a birds-eye view of the approach to a grand palace and a walk up to its huge wooden doors which open to grant entry into the casino. Once inside, the atmosphere is reminiscent of Monte Carlo's most elite establishments, where the uber rich drive classic Ferraris and come to play in ultimate opulence.
Spin Palace offers impressive customer support 24 hours a day through live chat, e-mail support and even offer several toll free numbers for phone support, which is becoming increasingly rare. Their representatives are highly competent and well trained and are even available in numerous languages such as Japanese and Italian.
Spin Palace Casino Game Information
Spin Palace is powered solely by the industry leading MicroGaming. They offer both downloadable software as well as an instant play option with no software download. With an average payout ratio of 97%, they offer an impressive selection of over 400 online casino games, including casino classics such Blackjack (of which they offer over 30 varieties), Craps, Slots, Baccarat, Video Poker and Roulette. They also have a mobile gaming site which is powered by Spin3 and works with all Windows, Android and Apple devices. Discover Why Spin Palace is Rated #1 in Australia
Spin Palace offers up to fifteen different deposit options, which includes an impressive selection of net wallets such as Paypal, Poli, EcoCard, EntroPay, Neteller and Skrill as well as prepaid cards such as Ukcash, and PaySaveCard. They also offer a host of regional and international debit and credit card options such as MasterCard, Visa, Solo, and Maestro. Pre-paid/ net wallet and debit card banking all deliver cash instantly into the Spin Palace gaming account, but they also offer direct bank transfer and e-check options which may take a bit longer to complete. They also deal with an impressive array of currencies, including the Australian Dollar, Brazil Real, British Pound, Canadian Dollar, Euro, Filipino Peso, Hong Kong Dollar, Krone, Kroner, Kronor, New Zealand Dollar, Ringgit, Singapore Dollar, Swiss Franc and US Dollar
The banking interface is easy to navigate and offers simple step-by-step guidance through the whole process to make banking a breeze. Thanks to the helpful auto-save features, Spin Palace can securely store banking details if one chooses, which ensures that future deposits can be made even faster and players can get right back to playing. If a customer chooses, their account can also be maintained with a positive balance, and will be automatically saved for on Spin Palace's secure server to use the next casino session at Spin Palace.
Players that want to withdraw their money will be paid back via the means with which they deposited, up to the value of their deposits and then they have the option of withdrawing the remaining balance via a method of choice. Online casinos are legally obligated to verify the identity of players, and for that reason, players may be required to provide certain information before making a withdrawal. Forms of identification they may ask for are: a copy of the customer’s Driver’s License or a copy of a utility bill (Water, gas, telephone etc.). A withdrawal may take up to 48 hours to process by the casino, but may require further processing time by the bank and can take up to 4 days to appear on an account statement.
Spin Palace Promotions
One thing Spin Palace offers that few casinos do, is the option of playing either for free or for real money. Playing for free offers a great opportunity to get acquainted with all the various games the casino has to offer and a risk-free way of trying out new casino games. Once the player feels comfortable, clicking the ‘Real Money' button will prompt them to visit the cashier and make a deposit.
When a customer does decide to play with real money, Spin Palace offers bonuses on the first three deposits. On the first deposit they will match a payment 100% up to a total of £/$/€250. The second deposit earns a 25% match up to £/$/€300, and the third deposit earns a 50% match Bonus up to £/$/€450. Read the Wager Requirements
Spin Palace also offers a loyalty club where players earn Club Points every time they play, which can then be redeemed for free Casino Credits. Loyalty points are earned in Euros so 1,000 Loyalty Points are worth €10, so when the player redeems 1,000 points, €10 will be converted to the player’s currency using the real time exchange rate. For every €10 wagered at Spin Palace will earn 1 Club Point, which can be redeemed at any time in units of 1,000.
In addition, the more Club Points one earns, the more Bonus Points they will receive, and in turn can earn the player VIP status, which results in a number of additional benefits and perks. Benefits include: access to exclusive competitions and promotions, exclusive gifts, exclusive support phone number, invites to worldwide VIP events, vacations and worldwide sporting events, customized bonus offers and Customized gifts for both the player and their family.
Spin Palace Security and Licensing
Spin Palace is licensed through the Lotteries and Gaming Authority of Malta, and have received the impressive eCOGRA seal of approval. eCOGRA is an independent non-profit that certifies and monitors online gaming establishments. They conduct thorough reviews every six months and post their findings online. Spin Palace's payout percentages are also reviewed by Price Waterhouse Cooper.
They use the industry standard P128-bit SSL (Secure Socket Layer) Digital Encryption to protect the details of the player’s electronic transactions over the Internet. Their financial transactions are processed by Eproc Ltd, Mezzanine West, Hadfield House, Library Street, Gibraltar, UK, the financial subsidiary of Spin Palace Casino. Their partner company for fraud protection is Proc-cyber, which helps them determine fraud transactions as well as providing protection for casino users.
Their affiliate program is Buffalo Partners (https://www.buffalopartners.com)
Spin Palace is a member of The Palace Group that is managed by:
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